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How to Integrate Lasoh with Hostfully

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About Lasoh

Lasoh empowers vacation rental managers to drive better profits through deeper relationships with every guest. Our cutting-edge technology enables you to capture guest contact information (email and phone number) at the time that they book, without any hardware, to enable direct rebookings. It also helps you enhance the guest experience through the Guest Portal Feature, which gives all guests in the group key information and recommendations for their stay. The Guest Portal also enables the whole group to chat with you, even if they book direct. This elevated digital experience results in happier, loyal guests that spend more money, come back and tell their friends.

Guest Experience Portal Product

Overview: Gathers marketable customer data and strengthens relationships with guests through an elevated guest experience for everyone in the stay.

Key Benefits

  • Gathers marketable guest contact information to enable revenue through direct marketing and direct rebookings.
  • Saves time on frequently asked questions through automations, recommendations feature, and guest portal details.
  • Creates happier guests who come back and tell their friends.

1. Recommendations

Overview: Create a recommendation section for each property that provides guests with a curated approach to trip planning.

Key Benefits

  • Delight your guests with curated recommendations to improve their stay.
  • Save time by proactively sharing recommendations instead of answering repeated questions.

2. Guest Chat Messaging

Overview: Enables real-time messaging with all guests in the booking.

Key Benefits

  • Send real-time messages from any device (phone, tablet, computer).
  • Protect personal contact information by avoiding direct text messaging.
  • Give your team visibility into guest communication with permission controls.

3. Guest Contact Management

Overview: Organizes and consolidates all captured guest phone numbers and email addresses in one platform.

Key Benefits

  • Provides a centralized solution for managing guest details.
  • Aggregates data from Lasoh tools, signup portals, and PMS systems.

Getting Started

Feel free to reach out to support@lasoh.io for help in onboarding!

Step 1: Sign Up For A Lasoh Account

1.1 Sign up on Lasoh using your email or mobile number.

1.2 Complete onboarding by filling in your personal details.

Lasoh signup onboarding screen for creating account

1.3 Select Hostfully from the PMS Integrations menu.

Select Hostfully integration in Lasoh PMS integrations menu

Step 2: Enable Properties via Your Hostfully Account

2.1 Log in to Hostfully and authorize Lasoh access by clicking Allow.

Authorize Lasoh access in Hostfully integration permission screen

2.2 After authorization, return to Lasoh and click Enable Properties.

Enable properties option in Lasoh onboarding dashboard

2.3 Toggle properties from OFF to ON in Hostfully to enable them.

Toggle property status from off to on in Hostfully property settings

Step 3: Sync Properties on Lasoh

3.1 Go back to the Lasoh tab.

3.2 Click ‘Sync Properties’ to start syncing data.

Click Sync Properties button in Lasoh dashboard to sync listings

3.3 Select properties and click ‘Sync’.

Select properties and click Sync in Lasoh property sync screen

3.4 View synced Hostfully listings in your Lasoh dashboard.

Hostfully listings successfully synced and visible in Lasoh dashboard

Notes:

Syncing New or Additional Listings:

  • Enable properties on Hostfully using this link
  • Click Sync Properties in Dashboard or Property Settings
  • Select properties during sync.

Managing Data for Upcoming Bookings:

  • Handle data for previously booked upcoming bookings during sync.
  • Send invitations to upcoming guests.
  • Any updates in Hostfully will automatically sync with Lasoh.

Need more help?

Reach out to Lasoh at support@lasoh.io for troubleshooting and support.